Terms of Use

1. About MboaTek

MboaTek is a digital marketplace that helps clients find, compare, and contact independent technicians for services such as repairs, maintenance, cleaning, plumbing, electricity, construction, and related work.

2. Platform role

MboaTek acts as a connection platform. Technicians listed on the platform are independent service providers. MboaTek does not directly perform technician services and is not the employer of the technicians.

3. User accounts

Users are responsible for keeping their account information accurate and secure. You must not share your access credentials or use another person’s account without permission.

4. Client responsibilities

• Provide accurate service details, location, and contact information.
• Agree on price, timing, and scope of work before the service starts.
• Treat technicians respectfully and avoid abusive or unlawful behavior.
• Report suspicious activity or unsafe behavior to MboaTek support.

5. Technician responsibilities

• Provide truthful profile, skills, pricing, and availability information.
• Perform services professionally, safely, and in compliance with local rules.
• Respect clients, their property, and agreed service terms.
• Avoid misleading offers, fake reviews, harassment, or fraudulent behavior.

6. Payments and service fees

Unless MboaTek provides a specific payment feature, pricing and payment terms are agreed between the client and the technician. MboaTek may introduce service fees, connection fees, subscriptions, or commissions in the future.

7. Reviews and ratings

Reviews must reflect real experiences. Fake, abusive, defamatory, or manipulated reviews may be removed. Accounts involved in review abuse may be suspended.

8. Prohibited use

• Using MboaTek for fraud, spam, harassment, or illegal services.
• Posting false technician profiles or fake client requests.
• Attempting to hack, scrape, disrupt, or misuse the platform.
• Uploading harmful files, malware, or misleading content.

9. Suspension or removal

MboaTek may suspend, restrict, or remove accounts that violate these terms, harm users, create safety risks, or damage platform trust.

10. Limitation of liability

MboaTek is not responsible for damages, losses, injuries, poor workmanship, delays, disputes, or payment issues arising from services performed by independent technicians.

11. Changes to these terms

We may update these Terms of Use as the platform evolves. Continued use of MboaTek means you accept the updated terms.